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InSphere Consulting – Privacy ​Policy

Last Updated: August 9, 2025

1. Introduction

InSphere Consulting (“we,” “our,” “us”) values your privacy and is committed to safeguarding the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, and communications. It applies to:

  • Visitors to our Odoo-hosted website at https://insphereconsultingcom.odoo.com/
  • Clients and prospective clients engaging with our ERP consulting services (including Odoo & NetSuite implementations)
  • Job applicants, event attendees, and business contacts

By using our services or submitting information, you consent to the practices described in this Privacy Policy.

2. Definitions

For clarity, these terms have the following meanings:

  • “Personal Data”: Any information that identifies, relates to, describes, or could reasonably be linked to an individual.
  • “Processing”: Any operation performed on Personal Data, such as collection, storage, use, or disclosure.
  • “Cookies”: Small text files placed on your device to store preferences or enable website functionality.
  • “Controller”: The party that determines the purposes and means of processing Personal Data (InSphere Consulting acts as Controller for client and website data).
  • “Processor”: A third party that processes data on behalf of the Controller.

3. Information We Collect

We may collect Personal Data in the following categories:

A. Information You Provide Directly

  • Name, company name, job title
  • Email address, phone number, and mailing address
  • Service-related inquiries, project requirements, and consultation notes
  • Billing details and payment information (processed securely via PCI-compliant vendors)
  • Job application materials (resume, cover letter, employment history)

B. Information Collected Automatically

  • IP address, browser type, device identifiers, operating system
  • Website navigation data (pages viewed, time spent, referring URLs)
  • Cookies and tracking technologies (see Section 9)

C. Information from Third Parties

  • Referrals from partners or event organizers
  • Publicly available business contact data
  • Data from marketing platforms, CRM integrations, or analytics providers

4. Purposes of Processing

We process your information for purposes including:

  • Providing, managing, and improving our ERP consulting and implementation services
  • Responding to inquiries, quotes, and service requests
  • Managing client accounts, contracts, and billing
  • Sending service updates, newsletters, and marketing communications (with opt-out capability)
  • Analyzing website performance and user experience
  • Preventing fraud, security incidents, and misuse
  • Complying with legal obligations (tax, accounting, regulatory)

5. Legal Bases for Processing (GDPR)

For individuals in the EU/UK, we rely on:

  • Consent – for email marketing, cookie tracking, and event communications
  • Contract Performance – when processing data to deliver agreed services
  • Legitimate Interests – for business development, client relationship management, and website analytics
  • Legal Obligation – to meet compliance requirements

6. Data Sharing

We do not sell Personal Data. We may share it only with:

  • Service Providers – including hosting providers (Odoo), payment processors, analytics platforms, and CRM tools, under confidentiality agreements
  • Business Partners – where you have given consent for joint projects or co-hosted events
  • Legal Authorities – when required by law, court order, or to protect our rights and safety

7. International Transfers

Your Personal Data may be transferred to and processed in countries outside your own, including the United States. Where required, we implement safeguards such as Standard Contractual Clauses (SCCs) to ensure adequate protection.

8. Data Retention

We retain Personal Data only as long as necessary:

  • Client records – 7 years after project completion (for tax/legal purposes)
  • Marketing contacts – 2 years after last engagement
  • Job applications – 1 year unless you request deletion sooner
  • Website analytics data – 26 months (Google Analytics default)

9. Cookies & Tracking Technologies

We use the following categories of cookies:

  • Strictly Necessary Cookies – required for website operation (cannot be disabled)
  • Functional Cookies – remember your preferences
  • Analytics Cookies – track usage to improve performance (e.g., Google Analytics)
  • Advertising Cookies – measure ad effectiveness and deliver targeted content

You can manage cookies via browser settings or our on-site cookie banner.

10. Your Rights

Depending on your location, you may have the right to:

Under GDPR (EU/UK)

  • Access your Personal Data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

Under CCPA/CPRA (California)

  • Request to know what Personal Data we collect, use, or disclose
  • Request deletion of your Personal Data
  • Opt-out of the sale or sharing of Personal Data (we do not sell data)
  • Non-discrimination for exercising your privacy rights

To exercise rights, contact [Insert Email].

11. Security Measures

We take appropriate technical and organizational measures to protect your data, including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure access controls & authentication
  • Staff confidentiality agreements
  • Regular security monitoring and vulnerability patching

12. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect data from minors.

13. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites.

14. Changes to this Policy

We may update this Privacy Policy periodically. We will post changes on this page with a revised “Last Updated” date.

15. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us via email at april@insphereconsulting.com.